Privacy Policy — Flashstore.pk
Last Updated: June 2025
At Flashstore.pk, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you place an order or register on our website, we may collect the following information:
- Full name
- Delivery address
- Phone number / WhatsApp number
- Email address
- Payment details (for prepaid orders only)
- Order history and preferences
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and tracking updates via WhatsApp or SMS
- Provide customer support
- Improve our website and shopping experience
- Send promotional offers and updates (only if you have opted in)
3. Cash on Delivery & Payment Security
Flashstore.pk offers Cash on Delivery (COD) across Pakistan. For prepaid orders, all payment transactions are processed securely. We do not store your banking or card details on our servers.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information may be shared with:
- Courier partners (TCS, Trax, PostEx) solely for the purpose of order delivery
- Service providers who assist in operating our website and business
These partners are obligated to keep your information confidential.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve website performance. You can choose to disable cookies through your browser settings, however this may affect some features of our website.
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.
8. Children's Privacy
Flashstore.pk does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us via WhatsApp or email.
10. Changes to This Policy
Flashstore.pk reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📞 Phone / WhatsApp: 0323-1249913 📧 Email: flashstore.pk@gmail.com ⏰ Business Hours: Monday to Saturday, 9:00 AM – 5:00 PM (Pakistan Standard Time)
